Overview of the Call Center

The Call Center feature in the Club Prophet software in set up in POS Express and operated by a call center or tour operator online.

Following are the links to learning how to getting it set up and running:

• Setting up the call center interface
• Booking online as a call center
• To generate reports based on the call center activity

Some new features added in version 3.94 can be found here>>

Multiple Bookings Screen

The Multiple Bookings screen is the unique feature for a call center and tour operators. This is available via the Multiple Bookings button which is only visible when a user is set up as a call center or a tour guide operator.

Once you are logged on as a call center or tour guide operator, your screen displays the Multiple Bookings button.